Legal
Cancellation & Refund Policy
Last updated: September 2026
Cancelling a Service Request
You may cancel a service request any time before a technician has been assigned or dispatched, at no charge. To cancel, contact us by phone, WhatsApp, or through your account dashboard.
If a technician has already been assigned or has visited the site, a nominal visit/inspection charge may apply, which will be communicated to you before it is charged.
Rescheduling
You can reschedule your preferred date and time by contacting us, subject to technician availability. We'll try to accommodate your new preferred slot wherever possible.
Refunds
- If you have made an advance payment and cancel before work begins, the advance is refunded in full, minus any inspection/visit charge already incurred.
- If work has already started or materials have been purchased for your job, refunds will be adjusted for the value of work completed and materials used.
- Approved refunds are processed back to the original payment method within 7–10 business days.
AMC Cancellation
Annual Maintenance Contracts may be cancelled by contacting our support team. Any refund for the unused portion of an AMC term, if applicable, will be calculated on a pro-rata basis at our discretion, minus the value of any visits or services already availed.
Disputed or Incomplete Work
If you're not satisfied with completed work, please contact us within 7 days so we can inspect and, where the issue is due to our workmanship, rectify it at no additional cost.
Contact Us
For cancellations, rescheduling or refund queries, reach us at hvimal605@gmail.com or call +91 97736 44275.
Questions about this policy?
We're happy to clarify anything here.